Elsa Cortez is the Intake Coordinator at WilliamsFord Personal Injury Law Firm, where she brings a strong work ethic, a genuine desire to learn, and a passion for supporting clients during challenging times. Although new to the legal field, Elsa draws on years of professional experience that have shaped her into a responsible, efficient, and adaptable team member. Starting her career at a young age, she quickly moved into management roles, showcasing her leadership abilities and dedication to excellence.
Before joining WilliamsFord, Elsa worked as an insurance representative, where she strengthened her communication skills, learned how to navigate difficult conversations, and became highly comfortable assisting clients over the phone. Her experience in sales and customer service has prepared her well for the fast-paced and detail-oriented environment of a personal injury practice.
One of Elsa’s proudest accomplishments has been learning a new language—a skill she now uses to support Spanish-speaking clients and help them feel informed, confident, and understood throughout the legal process. Driven, dedicated, and always eager to grow, Elsa is committed to advancing her career and contributing to the continued success of her team and the clients they serve.