Katie Toms is the Intake Coordinator and a legal assistant at WilliamsFord. She is typically the first point of contact for potential clients who contact or visit WilliamsFord. Katie has several years of experience working in client relations and always brings an understanding and empathetic attitude to every call.
Katie is also responsible for managing the day-to-day operations to ensure smooth running of the office including coordinating office activities and operations, managing agendas/travel arrangements/appointments for the attorneys, sending out retainer agreements to new clients, supporting bookkeeping procedures, managing emails, letters, packages, phone calls and other forms of correspondence. She also manages the office inventory, does all the banking, and disburses settlement proceeds to clients.
Katie graduated with honors from Wilmington University and earned her bachelor’s degree in criminal justice. She has experience in civil, criminal, family, and personal injury law.